Privacy Policy

In compliance with Law 1581 of 2012, Inmobiliaria Bustamante & Compañía Limitada, located in the city of Cartagena de Indias in the Republic of Colombia, wants you to be familiar with how we collect, use, and disclose information. This Privacy Policy describes our practices in connection with the information we collect through our websites at,,,, and and through our social media accounts at and (altogether, the “Site”). By using our Site, you agree to this Privacy Policy.


“Personal Information” is information that identifies you as an individual or relates to an identifiable individual. Personal Information we may collect includes:
    • Name.

    • Mailing and email addresses.

    • Telephone number.

    • If you submit a job application through the Site, resume, CV and cover letter, or similar information submitted in connection with your job application.

    • If you submit a rental application online through the Site, your cédula number, financial account information, date of birth, and employment/salary information, or similar information submitted in connection with your rental application.

    • If you submit a sell/rent-my-property form through the Site, your cédula number, address and pictures of the property, or similar information submitted in connection with the sell/rent-my-property form.
Use of Personal Information

We and our service providers may use your Personal Information:
    • To respond to your inquiries; fulfill your requests; complete your purchases, rentals, and sales; and provide you with related customer service.

    • To send you administrative information, such as changes to our terms, conditions, and policies, as well as marketing communications we believe may be of interest.

    • To personalize your experience on the Site and facilitate social sharing functionality.

    • To process your job application, such as by assessing your qualifications and capabilities for a job, conducting references checks, and conducting background checks if we offer you a position.

    • To process your rental application, such as by assessing your rental needs, credit profile, and employment history.

    • To process your sell/rent-my-property form, such as by assessing the data and property photos.

    • For our business purposes, such as data analysis, audits, fraud monitoring and prevention, new product development, improving or modifying our Site, identifying usage trends, determining the effectiveness of promotional campaigns, and operating and expanding business activities.
If you submit another person’s Personal Information to us in connection with the Site, you agree that you have the authority to do so, and you permit us to use the information in accordance with this Privacy Policy.

Disclosure of Personal Information

Your Personal Information may be disclosed:
    • To our third-party service providers who provide services such as website hosting, data analysis, payment processing, information technology and related infrastructure provision, customer service, email delivery, auditing, and other services.

    • To credit bureaus and agencies, in connection with processing your rental application.

    • By you, on message boards, profile pages, and services to which you are able to post information and materials publicly. Please note: any information you post or disclose through these services will become public information.
Other Uses and Disclosures

We may also use and disclose your Personal Information as we believe to be necessary or appropriate: (a) to comply with applicable law, to respond to requests from public and government authorities, to cooperate with law enforcement, or for other legal reasons; (b) to enforce our terms and conditions; and (c) to protect our rights, privacy, safety, or property, and/or the rights, privacy, safety, or property of you, our affiliates, or others. We may use, disclose or transfer your information to a third party in the event of any reorganization, merger, sale, joint venture, assignment, transfer or other disposition of all or any portion of our business, assets, or stock (including in connection with any bankruptcy or similar proceedings).


“Other Information” is any information that does not reveal your specific identity or directly relate to an identifiable individual. Other Information we may collect includes:
    • Browser and device information.

    • IP address.

    • Information collected through cookies, pixel tags, and other technologies.

    • Demographic and other information provided by you that does not reveal your specific identity, or information that has been aggregated in a manner that does not reveal your specific identity.
Please note: we may use and disclose Other Information for any purpose.

Collection of Other Information

We and our service providers may collect Other Information in a variety of ways, including:
    Through your browser or device. Certain information is collected by most browsers or automatically through your device, such as your Media Access Control (MAC) address, computer type (Windows or Macintosh), screen resolution, operating system name and version, device manufacturer and model, language, and Internet browser type and version. We use this information to ensure the Site functions properly.

    Cookies. Cookies are pieces of information stored on the device you are using. Cookies allow us to collect information such as browser type, amount of time spent on the Site, pages visited, language preferences, and other anonymous traffic data. We use this information for security purposes, to facilitate navigation, to display information more effectively, and to personalize your experience. We also gather statistical information about use of the Site to continually improve its functionality, understand how it is used, and assist us with resolving questions about it. We do not currently respond to browser do-not-track signals. If you do not want information collected through the use of cookies, most browsers allow you to automatically decline cookies or give you the choice of declining or accepting a particular cookie (or cookies) from a particular site. If you do not accept cookies, however, you may experience some inconveniences in your use of the Site.

    Pixel tags and similar technologies. Pixel tags (also known as “web beacons” and “clear GIFs”) may be used to, among other things, track Site user and email recipient actions, measure marketing campaign success, and compile statistics about Site usage and response rates.

    Analytics. We use Google Analytics, which employs cookies and similar technologies to collect and analyze information about use of the Services and report on activities and trends. Google Analytics may also collect information regarding the use of other websites, apps, and online resources. You can learn about Google’s practices by visiting, and you may opt out of having data collected by them by downloading the Google Analytics opt-out browser add-on, available at

    IP Address. Your IP Address is a number that is automatically assigned to your device by your Internet Service Provider. An IP Address may be identified and automatically logged in our server log files, along with the time of the visit and the pages visited, whenever a user accesses the Site. We use IP Addresses for purposes such as calculating usage levels, diagnosing server problems, and administering the Site. We may also derive your approximate location from your IP Address.

This Privacy Policy does not address, and we are not responsible for, the privacy, information collected, or other practices enacted by any third parties, including any third party operating any site or service to which the Site links. Please review any third-party privacy policies to learn how your Personal Information is handled by them.


We use reasonable organizational, technical, and administrative measures designed to protect Personal Information within our organization. Unfortunately, no data transmission or storage system is guaranteed to be 100% secure. If you have reason to believe your interaction with us is no longer secure, please immediately notify us in accordance with the “Contacting Us” section below.


If you no longer want to receive our marketing-related emails from us, you may opt-out by using the mechanism contained in each email. If you would like to update the Personal Information you have provided to us, you may do so by contacting us in accordance with the “Contacting Us” section below.


The Site is not directed to individuals under the age of eighteen (18), and we do not knowingly collect Personal Information from individuals under eighteen. If there is an unintended collection of Personal Information from individuals under eighteen, we will act in accordance with Article 7 of Law 1581 of 2012 and Article 12 of Decree 1377 of 2013.


We control and operate the Site from the city of Cartagena de Indias in the Republic of Colombia, and the Site is not intended to subject us to the laws or jurisdiction of any municipality, state, country, or territory other than that of the city of Cartagena de Indias in the Republic of Colombia.


We may change this Privacy Policy. The “Last Updated” line at the bottom of this page indicates the date when this Privacy Policy was last revised. Any changes will become effective when we post the revised Privacy Policy on the Site. Your use of the Site following these changes means that you accept the revised Privacy Policy.


If you have any questions regarding this Privacy Policy, please contact us at Or send correspondence to Calle Tumbamuertos #38-59, San Diego, Cartagena de Indias, Colombia.

Last Updated: November 21, 2020